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Jeff Bezos defends Amazon working conditions from attack

Date: 17 Aug 2015


Jeff Bezos has responded to a report published by the New York Times that described "a bruising workplace" in which people work long hours and employees could routinely be seen weeping at their desk. Bezos said that he had read the article and didn't recognise it as a description of the Amazon he knew.

Not only that, he encouraged anyone who experienced such conditions to contact him. He added: "I strongly believe that anyone working in a company that really is like the one described in the NYT would be crazy to stay. I know I would leave such a company."

The New York Times piece is just the latest that suggests life at the company can be high pressure. In 2013, a BBC investigation into an Amazon warehouse in the UK found that night shifts could involve up to 11 miles of walking with workers expected to collect orders every 33 seconds. This was, the BBC suggested, the type of job that carried with it increased risk of mental and physical illness.

It has been admitted that life at Amazon has had its challenges in the past, even if it is held that this is no longer the case. One Amazon employee, Nick Ciubotariu, in a defence of the company posted on LinkedIn, said that he had heard a senior executive say that the company "used to burn a lot of people into the ground" but that this was no longer the way things were done.


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